Communication plays a vital role in providing engaging, exceptional service on campus. This workshop explores the university’s Service Promise and how employees are integrating it into their daily service interactions with students and colleagues. It will also establish how the exchange of information and communication flows at the University of Waterloo and provide the tools required to advance a culture of exceptional service.
This program includes three components:
- Self-Directed Learning (30-45min)
- Virtually Facilitated Workshop (90min)
- Post-Session Goal and Feedback (15min)
You will receive an email with access to the required self-directed learning one week prior to the date of the Virtually Facilitated Workshop.
Workshop registration
For information on how to register, please review the quick course registration guide.
Note:
There
are
currently
no
costs
associated
with
taking
OHD
Courses. Casual
employees,
typically,
cannot
enroll
in
OHD
courses.
Please contact ohd@uwaterloo.ca if
you
have
questions
about
this
matter.
