Introducing the University of Waterloo Service Promise, endorsed and supported by senior leadership at all levels of the University.
Our
students,
campus
community,
and
external
stakeholders
will
experience
service
and
support
that
is
relevant,
effective,
respectful,
and
timely.
Excellence Canada at Waterloo
The University of Waterloo has committed to the integration of the Excellence Canada's Excellence, Innovation, and Wellness (EIW) Standard across the university as a national quality standard against which to measure and enable organizational excellence, innovation, and wellness.
The overarching goal of the university-wide initiative is to advance the University’s Strategic Plan and eight strategic themes, particularly supporting the theme of a “robust employer-employee relationship.”