Online discussions can help you prepare for class, learn discussion skills, practice your writing skills, and learn from others. To be successful, you need to translate your face-to-face discussion skills to the online environment. Remember that online discussions are first and foremost dialogues, not writing assignments. The following tips highlight key features of effective online discussion strategies, whether for discussion groups or live chats.
Writing a post
Develop a thesis, argument, or question
After you’ve done the required reading or task, think of a thesis and how to support it, then read the other postings and see how they support or contradict your idea, and write about this. Another strategy is to look for postings that lack evidence and probe for some. You can also turn your thoughts into questions or play devil’s advocate. Remember, though, that opinions aren’t arguments. Be sure to support what you say with references to course materials or outside sources, such as readings.
Use keywords in your title
Online discussions can generate a number of messages, so you need to consider efficient ways to make your contributions. To help the other participants quickly understand what your post is about, be sure that your title clearly indicates the content that will follow. “My ideas about today’s readings” isn’t nearly as clear as “My opinion on Freud’s theory of mourning and melancholia.” Your title could even summarize the opinion, argument, or question that you raise, like in the following: “Freud’s theory of mourning and melancholia: A false divide.”
If you’re the first to post, strive to encourage discussion. Get others thinking (and writing) by making bold statements or including open-ended questions in your message. Those who post first are most often responded to and cited by others. Remember to check back and see if and how others have responded to your ideas.
Make postings short, clear, and purposeful
In general, write one to two meaningful paragraphs because long messages are difficult to read online. Another rule of thumb is to make only one main point in each posting, supported by evidence and/or an example. Be concise (Vonderwell, 2003).
Your stance need not be forever
It can be intimidating to take a stand on an issue at times, especially when you put it in writing, which we associate with permanence. Remember that you are allowed to change your mind! Simply indicate that with the new information raised in the discussion, you have changed your stance. Learning is about change.
Other practical considerations for discussion board postings
It can be frustrating to read through a busy discussion forum with lots of posts and replies. Make sure to create new threads if new topics evolve in the discussion. Subscribing to receive email alerts of new postings can help participants keep up with a conversation without checking back into the discussion forum repeatedly. You can configure the tool to receive alerts whenever a new post appears, or receive a daily summary of the posts.
Responding to other posts
Make the context clear
An informative title will help, but also consider including in your reply a quotation from the original message that you’re responding to. If the original message is lengthy, cut out what is not relevant to your response. And if the original has many paragraphs, you could place your comments between the paragraphs to give readers the context for your ideas (Vonderwell, 2003).
Add value to the conversation
Saying “I agree” does not move the discussion forward. Ask yourself why you agree and explain your rationale so that others have something else to respond to (Vonderwell, 2003).
Ask probing questions
Consider using the following questions when trying to extend a discussion:
- What reasons do you have for saying that?
- Why do you agree (or disagree) on that point?
- How are you defining the term that you just used?
- What do you mean by that expression?
- Could you clarify that remark?
- What follows from what you just said?
- What alternatives are there to such a formulation? (Roper, 2007)
Feel free to disagree with your classmates
To air different perspectives or help others clarify their thinking, you may need to contradict a classmate. Remember to disagree respectfully (no name-calling or obscenities) and support your point with evidence, but do not feel bad about offering a different interpretation. Your contribution should help to make the discussion more productive for all involved.
Work to create group cohesion
Discussions are about group learning. When you function well as a group, you will be more open to all the benefits that this type of learning can offer. Give positive feedback to one another, use light humour, avoid comments that could be taken as insulting, use first names, respond promptly to each other, and offer assistance. Also remember the lack of nonverbal and vocal cues in the online environment. You’ll need to label emotions (e.g., “I’m confused about this” or “I feel strongly”) because no one will pick up on how you feel otherwise.
Be aware when postings prompt emotional responses
If you feel very emotional about a message, wait before responding. It’s very easy to write something in the heat of the moment and then wish you could retract it. If you send it to the discussion, the damage is done. Even waiting overnight can give you enough distance to respond in a calmer and more professional manner.
Developing a positive perspective
Engaging in online chats
Like Twitter in the classroom, online chats can provide an opportunity to ask questions or make comments during an online lecture. Try to make your comments concise and clear. Remember to be respectful and professional: don't write anything that you wouldn't speak in class. Also, avoid clogging up the chat with links to extraneous resources. Stay focused and aim to add value to the class experience.
Be open to new ideas
Discussion is about hearing what others have to say and working to shape and re-shape your own thoughts and perspectives. Different perspectives can further everyone’s understanding of the issue or concept being discussed—they represent opportunities for learning.
The online environment comes with many benefits, including learning from your peers in addition to your instructor. Use the time productively to hone lifelong skills and refine your ideas about the course content.
If you would like support applying these tips to your own teaching, CTE staff members are here to help. View the CTE Support page to find the most relevant staff member to contact.
- Roper, A. (2007). How Students Develop Online Learning Skills. Educause Quarterly, 1, 62-65.
- Vonderwell, S. (2003). An examiniation of asynchronous communication experience and perspectives of students in an online course: A case study. The Internet and Higher Education, 6(1), 77-90.
- Yu, L. et al. (2016). When students want to stand out: Discourse moves in online classroom discussion that reflect students’ needs for distinctiveness. Computers in Human Behavior, 58, 1-11.
CTE teaching tips
- UWaterloo’s Student Success Office
- UWaterloo’s Office of Academic Integrity
This Creative Commons license lets others remix, tweak, and build upon our work non-commercially, as long as they credit us and indicate if changes were made. Use this citation format: Online Discussions: Tips for Students. Centre for Teaching Excellence, University of Waterloo.