Information for

CTE has temporarily relocated to East Campus 3 (EC3). We will continue to offer our regular programs and services from our temporary offices and workshop locations. 

Identifying Training Needs and Approaches for Student Team Effectiveness in On-campus and Virtual (On-line) Teams

Grant recipients and project team: Jay (John) Michela, Department of Psychology

(Project timeline: September 2017 - August 2018)


Although teamwork is widely promoted in support of deep student learning, students' gaps in knowledge, skills, and attitudes (KSAs) for effective teamwork can impede learning. Interview and questionnaire data will be collected from students, instructors, and instructional support staff concerning these gaps. Special attention will be paid to gaps in fully on-line courses or other courses with technology-enabled learning, in recognition of the special challenges faced by dispersed, "virtual" teams. Data will be collected by graduate students who have studied Training and Development principles and practices as master's students in the Industrial-Organizational Psychology Graduate Training Program. Pertinent literature will be reviewed as well. Within the ADDIE training model, training needs will be articulated, and training approaches will be suggested to, and critiqued by instructors and staff as steps toward later, full-scale implementation and evaluation of needs-responsive teamwork training.

Research Team

Jay (John) Michela, Ph.D., is a tenured associate professor and area head for the Industrial-Organizational (I-O) Psychology graduate program at UW. His research concerns (1) Skill gaps and other challenges for effective teamwork in university courses; (2) Identity congruence as a key factor in attraction to entrepreneurial and other emerging careers; (3) Joint contributions toward acquisition of professional competencies from co-op work experience, course content, and students’ motivation for self-development. Jay’s contributions to various books or book series include chapters in the Handbook of Organizational Climate and Culture and the Annual Review of Psychology. His journal articles have appeared in the Journal of Product Innovation Management, Organizational Research Methods, and the Journal of Personality and Social Psychology, among others. He founded and now serves as director of the Waterloo Organizational Research and Consulting Group (WORC Group), which provides consulting services regionally and internationally. He is learning to play Akai’s electronic wind instrument (EWI).

Erica Naccarato is a second year MASc student in the I-O Psychology at UW. Her research concerns the operation of mental models and decision-making processes in entrepreneurship. Erica holds a B.A. in Psychology from Ryerson University. She currently is both a full-time graduate student and full-time Assistant Coach for the Waterloo Warriors Varsity Women's Volleyball Team.

Roxy Merkand is a second year Master of Applied Science student in Industrial/Organizational Psychology at the University of Waterloo. Her master’s research aims to understand how one’s sense of identity may work as a motivational factor when making career-related decisions, primarily with Entrepreneurship and User Experience (UX) careers. Roxy holds a Bachelor of Science in Biology and Psychology from McMaster University. She currently works as a Career Leader at the Centre for Career Action, with particular interest in how individuals with disabilities engage in job search. She has a Bichon Frise puppy named Frankie.

Grant Stebner is a first year MASc candidate in Industrial/Organizational Psychology at UW. His research concerns the development of professional competencies including "soft," people skills. He completed his undergraduate degree at Simon Fraser University in British Columbia and has travelled across Canada several times as a touring musician.


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