Quest is Waterloo's online student information system. You'll use Quest to complete your Admission Information Form, view your application status, and upload documents that may be required as part of the application process. You'll also use it throughout your time at Waterloo.

1. Claim your Waterloo identity and create your password

Once you've applied to Waterloo and received an acknowledgement email from us (with the subject "Thank you for applying to Waterloo"), you can create your Waterloo WatIAM username and create your password. You only need to do this once. You'll need your eight-digit Waterloo student number, e.g., 21012345 found in your acknowledgement email.

If you're having any troubles completing this step, check out our solutions to common WatIAM questions or email

After you claim your Waterloo identity (WatIAM username), you'll be able to log in to Quest.

What's the difference between your student number and username?

  • Your student number consists of eight digits, starting with a 2. You'll use it extensively once you're a student.
  • Your username is a combination of your initials and last/family name up to 8 characters, e.g., if your name is Alex Kai Student, your user ID would be akstuden. You'll use this to log into Waterloo websites and for your Waterloo email address (

If you have questions, email (be sure to include your name and Waterloo student number so that we can better help you).

2. Sign in to Quest

Once you have your Waterloo WatIAM username, you should be able to log in to Quest. When logging in to Quest, you'll enter your username followed by "" Using the example of Alex Student from above, you'll need to use as the username for logging in to Quest.

Need help logging in?

Use Quest to complete your AIF, upload documents, or view your admissions status

You can use Quest for several important steps in the admissions process.

Questions about your AIF?

Contact us at or 519-888-4567, ext. 43106. You can also review common questions about the AIF.

Once you've applied

If you have applied for admission, view what you should do next.


Other information in your Quest account

If you receive an offer of admission, you'll be able to use Quest to

  • view and download your Offer of Admission,
  • download a Letter of Acceptance (if you're an international student and need that for your student visa application),
  • view any scholarship and bursary information, and
  • eventually select courses, view your tuition fees, and more.