Student using a laptop on steps of Engineering building

Questions? Not sure who to contact?

Chat online with staff in our Visitors Centre. They'd be happy to answer your questions or point you to the information you're looking for.

When are we online?

Between 10 a.m. and 4 p.m. (Eastern time zone) Monday to Friday except holidays.

It may take a couple of minutes to respond if we're already chatting with other students.

If you're in a different time zone, you can check the current time in Waterloo to see when our chats are online.

Chat with program specialists

Questions about Waterloo's programs? Chat with staff in our six faculties between 2 and 3 p.m. each Monday and Wednesday (excluding holidays).

 
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