A graduate of Recreation and Sport Business (now Sport and Recreation Management) with a minor in Speech Communications, Montreal-born Vincent arrived at the University of Waterloo, his first experience at an English-speaking school, from a small French high school in Hamilton, Ontario.
Although adjusting to a new language was initially challenging, Vincent credits his professors and academic advisor with providing the support he needed to earn his degree and become an agent of change in the lives of others.
Support inside and outside the classroom
From the guidance he received from his advisor to the commitment of his professors, including Troy Glover, who committed to learning the names of his students in only three weeks, Vincent immediately felt at home within the program's tight-knit community.
From the beginning, I knew I wasn’t just a number, I was seen as a person, an agent of change for the future. All of my professors were so dedicated and passionate about rec and leisure. You could tell by the way they taught that they wanted us to learn and succeed.
It was there that he decided to dedicate his skills and passion to giving people positive experiences they’ll remember for a lifetime, and as office manager for OWL Rafting on The Ottawa River he does just that.
Gaining business experience in the outdoor world
Vincent wears many hats in his position, helping guests create memorable adventures and discover the joy, creativity, and flow that comes from the thrill of whitewater rafting on the Ottawa River. It’s a role he’s familiar with. During his studies, Vincent completed a four-month co-op with OWL Rafting, gaining hands-on experience at the forefront of the tourism industry while applying his classroom learning.
This included the unpredictable nature of the tourism sector, such as weather, which required him to draw on the critical thinking skills he learned at Waterloo as he managed customers, handled feedback and worked to improve the quality of each rafting experience.
As office manager, Vincent is accountable for everything from social media and advertising to the website and on-site store. He also hires staff, does the day-to-day accounting, and manages all guest communications, responsibilities he was well prepared for thanks to his program, which in his words, “touched on every aspect of rec and leisure.”
The program really taught me to critically think through recreational experiences and look beyond the activity — to think about a consumer’s expectations, how to minimize risks and how to make experiences better so it’s not just about the activity, but the outcome.
Discover if Sport and Recreation Management is right for you.
Finding his flow
Not only is Vincent meeting his goal to change lives, he has also discovered a personal passion for the magnificence of the Ottawa rapids. An avid whitewater kayaker, he spends any free time he has on the river, where he too finds his flow — an experience he then proudly shares with others.
I feel motivated to go to work because I get to make people’s days and lives more meaningful.
Watch one of Vincent's latest adventures.
Learn more about Waterloo's Sport and Recreation Management major.
All images and video courtesy of Vincent Boyer.
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