Events

Format: Online course

Emotional intelligence encompasses the personal, emotional, and social abilities and skills which allow us to succeed in coping with environmental demands and pressures. Those with high emotional intelligence readily recognize their feelings, manage their reactions, and build positive interactions with others. In this guided asynchronous course, we will unpack what emotional intelligence is. Then, we’ll learn to develop our emotional intelligence to improve our personal resilience and performance, and learn to apply the appropriate emotions skillfully at the appropriate time.

Format: Online course

Understanding the fundamentals of giving and receiving feedback is a crucial first step to being able to experience the process productively. Feedback does not need to be stressful, particularly when a culture of feedback is created within a team. Be part of fostering this culture within your department by gaining awareness of the feedback loop, recognizing when to offer feedback, and how to receive feedback with grace. Participants will also have the opportunity to navigate through practice scenarios, as well as create a document to articulate their own personal feedback preference, which they can share with colleagues, managers or others with whom they work closely.