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About us | Contact us

Our mission is to foster meaningful growth and learning opportunities by providing a safe, accessible, clean and supportive home where all students succeed personally and academically.

We are committed to providing you the best customer service.

Administration office hours & location

If you leave a message, we promise to return your inquiry within one business day.

Monday - Friday, 8:30 a.m. - 4:30 p.m.

Mailing address

  • Student Life Centre, 0134
    University of Waterloo
    200 University Ave West
    Waterloo, ON, Canada  N2L 3G1

Phone | Fax

519-888-4567, ext. 32679


Email | Directory

General contact

Staff directory
Our people


On-campus partners

AccessAbility Services

  • Formerly the Office for Persons with Disabilities, AccessAbility Services provides services and support for University of Waterloo students who have a permanent disability as well as those with a temporary disability.

Glow Centre for Sexual & Gender Diversity

  • Run entirely by dedicated student volunteers, GLOW offers a wide variety of discussion groups, social events, advocacy opportunities, awareness campaigns, resources, and information.

The Women's Centre

  • The Women's Centre aims to provide a female-positive and supportive environment on campus for women and trans folks.

Conflict Management & Human Rights Office

  • The Conflict Management & Human Rights Office (CMAHRO) acts as a focal point and resource to all members of the university community regarding matters of harassment, discrimination, and other general forms of conflict.

  • CMAHRO offers sexual harassment counselling & support

UW Police Services

  • The University of Waterloo Police Service is committed to promoting and upholding the policies and practices of the university while working in partnership with the campus community to provide a safe and secure environment in which to work, study and live.

  • UW Police Officers are on duty 24 hours a day.

Who we are

Office closures

Please note that on statutory federal and provincial holidays, all campus offices and services close accordingly.

Personal crisis help

For immediate help, know that there are free, local resources ready to help. You have options. In case of emergency, please reach out to any of the following:

University of Waterloo Police

Counselling Services Mobile Crisis Team
Available 24 hours, 7 days a week

Telecare Distress Line 
Available 24 hours, 7 days a week

Kitchener-Waterloo Sexual Assault Support Centre 
Available 24 hours, 7 days a week

Waterloo Region Sexual Assault Treatment Centre 

Crisis Clinic at Grand River Hospital 

1-866-925-5454 or 211

Kitchener-Waterloo Distress Line