General information

 

The University has an agreement with The Canada Life Assurance Company whereby the University has full liability for Healthcare (other than Global Medical Assistance) and Dental care benefits outlined on this website and the Pension and Benefits Booklet (pdf).

This means that the University has agreed to fund these benefits and they are, therefore, uninsured. All claims will, however, be processed by Canada Life.

On any occasion when a significant expense is expected, covered individuals are encouraged to submit a cost estimate or predetermination/treatment plan to Canada Life beforehand. This can be done by having the practitioner provide a predetermination of benefits. Pre-determination forms can be found on Canada Life’s website.

To find out what is covered under your benefit contract, or for any issues with claim payments, please contact Canada Life directly or login to your GroupNet account:

Plan #: 57130
1-800-957-9777
https://www.canadalife.com/


Contact hrhelp@uwaterloo.ca or ext. 45935 for any questions.