Human Resources
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Please contact us at hrhelp@uwaterloo.ca with any questions or comments.
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The University has an agreement with The Canada Life Assurance Company whereby the University has full liability for Healthcare (other than Global Medical Assistance) and Dental care benefits outlined on this website and the Pension and Benefits Booklet (pdf).
This means that the University has agreed to fund these benefits and they are, therefore, uninsured. All claims will, however, be processed by Canada Life.
On any occasion when a significant expense is expected, covered individuals are encouraged to submit a cost estimate or predetermination/treatment plan to Canada Life beforehand. This can be done by having the practitioner provide a predetermination of benefits. Pre-determination forms can be found on Canada Life’s website.
To find out what is covered under your benefit contract, or for any issues with claim payments, please contact Canada Life directly or login to your GroupNet account:
Plan #: 57130
1-800-957-9777
https://www.canadalife.com/
Extended health care benefit is designed to help cover the cost of necessary health care expenses which are not covered by OHIP. Benefit includes prescription drug coverage, paramedical services, hospital/ambulance coverage and medical equipment/supplies. View the Extended healthcare benefit page for more information on out-of-pocket cap, drug coverage, and predetermination of coverage.
Need assistance on understanding your drug card? View The benefits ID card web page.
Provided you have the extended health care benefit, you and your insured dependents are covered while travelling out of the country for emergency medical services. View the Out of country benefit page for more information on emergency contacts, coverage, and information on travelling to Cuba.
Note: You must contact Canada Life in the event of an emergency while traveling out of country.
Employee & Family Assistance Program – Eligible employees of the University of Waterloo and their dependents may utilize the Employee & Family Assistance Program as provided by Homewood Health. To access this program, individuals can call 1.800.663.1142 or visit the homeweb website.
Dental benefit is designed to help cover the cost of necessary dental care expenses. Benefit includes basic, major restorative and orthodontic services. View the Dental benefit page for more information.
Disability benefits are designed to provide you with income continuation during periods of illness or injury. View the long-term disability rates.
Life insurance provides protection and security for you and your family in event of death. Coverage includes basic life and optional life for employees, and Optional Spousal Life. View the Life insurance page for more information on coverage, beneficiary designation, and death benefits.
UHIP is an affordable and mandatory health insurance plan for all eligible international non-residents (and their dependents) studying or working at a participating Ontario University. UHIP covers you for many of the same services covered by OHIP; however, it does not offer the exact same coverage as OHIP. Visit the UHIP web page for more information on plan details, enrollment, cost, coverage and more.
This benefit provides encouragement and financial assistance to employees and eligible retirees wishing to take education programs for themselves or their eligible children. Benefits are available to regular full time and part time staff members with an appointment duration of two years or more. Visit the Tuition benefit web page for more details or Finance's website to apply.
Related policies:
Retiree benefits are available to employees who have 10 years of continuous regular employment service (with participation in the full benefits program during that time) at the time of their retirement if an immediate pension is elected. Eligibility for post-retirement benefits is under review by the Pension and Benefits Committee and it is strongly advised that employees discuss eligibility for post-retirement benefits with Human Resources before completing the retirement intention on Workday. Benefits include extended health care and life insurance. Some benefit provisions change for employees at certain ages prior to retirement.
For more information on eligibility, the retiree benefit maxima, and information on working beyond age 65, visit the Retiree benefits page.
Contact hrhelp@uwaterloo.ca or ext. 45935 for any questions.
Please contact us at hrhelp@uwaterloo.ca with any questions or comments.
Want an answer right away? Try our new HR Chatbot!
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is centralized within our Office of Indigenous Relations.