Learning about job match

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Some employers require a proof of enrolment letter. You can now use the self-serve proof of enrolment feature under the 'My Academics' tab in Quest to print a letter at no cost.

Please review the procedures for matched students in the first interview cycle and in continuous interview cycles.

Verify your job status

  • After you’re matched with a job, a link to your work-term record will appear on your WaterlooWorks dashboard
  • Click to view your work-term record to view details of your work term


Contact your employer

Note: This section doesn't apply to Pharmacy students

  • Contact your employer to verify your employment arrangements now that you’re matched with the job.
  • You can find your employer’s contact information on your work-term record in WaterlooWorks
  • If required by your employer, send them your proof of enrolment letter from Quest. You can find it under the 'My Academics' tab.

When matched with a job, we recommend that you prepare a letter of acceptance to acknowledge your employment match and send it to your employer in an email.

  • Send your employer an e-mail asking about the following:
    • starting date and time and end date
    • hours of employment
    • to whom to report
    • salary
    • any pre-work term things  you should do

If you already know this information, send an email asking your employer to verify the arrangements.

If you have any other concerns, be sure you voice them before you begin your term.

Please ensure you can be contacted by your employer via email or phone. If you need to update your contact information, please do so in Quest and WatIAM.

Complete pre-work term preparations

Determine your student advisor

Prior to your first work term, a career advisor will be your main Co-operative Education (CE) contact. Once hired, your main CE contact will be your student advisor.

The best way to connect with your advisor is by using the 'Send A Message' button that appears on the top of your WaterlooWorks dashboard. The system knows to send your message to the right person based on the category and subcategory you select. 

Once you're matched with a job, a new section outlining your work-term details will appear on your dashboard. Within that section, a new button will appear where you can send a message to the advisor who will assist you on your upcoming work term. If you have any questions specific to your new work term, use that button. 

Your advisor's phone number will also appear on your dashboard.

You will receive an introductory message from your student advisor within the first few weeks of your work term. The message will provide information about the work term consultation you can expect to receive during your employment this term. 

Please do not hesitate to contact your student advisor anytime if you  have an urgent matter to discuss

Create learning objectives

Prior to entering your co-op job, or during the first week of your job, you should develop a list of learning objectives.

Learning objectives can help you develop skills and get the most out of your co-op job.

Your learning objectives will be more general when creating them prior to entering your co-op job, and will become more specific as you revise them throughout the progression of your co-op job.

When creating learning objectives, remember to:

  • keep the number of objectives to a minimum
  • be specific (i.e., “I want to save $100/month”, as opposed to “I want to save money for my tuition”)
  • make them measurable
  • keep in mind your personal and career goals
  • focus on what new skills, habits, and attitudes you’d like to achieve

Your student advisor will discuss your learning objectives during your work term consultation. As you assess your success, you may wish to discuss your goals further with your student advisor.

The learning objectives you set should clarify your career path and help create a greater understanding of your chosen field.

Remember: every job is different and some of the questions will not have any relation to your job.


Developing your learning objectives

Give an outline of the company

  • What products, activities and/or services does it provide?
  • Who are its customers?
  • How many people are employed in various capacities?
  • What are the company's assets, facilities, and equipment?
  • What technologies does it rely on?
  • What is the company's primary marketplace and source of profit?
  • Is the market local or abroad?
  • What was the share price variance during the last year?

Give an outline of the departmental structure

  • How does each department function?
  • How are they organized?
  • What kind of projects is each department responsible for?

What did you learn about?

  • production processes, raw materials, and equipment used by the employer?
  • energy requirements?
  • specialized processes?
  • design, research, testing, marketing, and production?
  • buying, budgetary control, and cost analysis?
  • critical path analysis?
  • management by objectives and project management control?
  • quality control and service standards?
  • customer service and human resources?
  • interdependence of departments?
  • personnel, employment problems, and organization of employees?

How can you improve?

  • your discipline's skills?
  • communication and productivity?
  • the competitiveness or effectiveness of your employer?
  • standards of quality or service?


Some people like to take complex situations and analyze them; others like to take a general view of events and fit them together. Some are comfortable doing either. Where do you fit in?

Problem Solving

How do you tackle problems? Are you tenacious, creative, or a combination of the two? What kind of problems do you like to solve?


Many people think they want creative jobs. What does "creative" mean to you? Does creative relate to objects, designs, ideas, people, relationships, techniques, or systems? How creative does your job need to be?


Self-assessment on how you fit into the workplace

This section deals with you. The questions help you determine where and how in general you fit into workplaces, how you can enhance the learning process in the future, and how to plan a career.

Working with people on your work term

Every job requires you to work with people. Do you prefer to work alone or in a group? With the public? On a one to one basis or in a group?


  • Are you competitive?
  • Do you need competition or are you happier in a less stressful environment?

Tension and stress

Common examples of stressful situations include exams, delivering speeches, and meeting deadlines. How do you handle stress?

  • Do you fall apart or thrive?
  • Do you procrastinate or plan ahead?


No one likes to be criticized. What is your typical reaction to criticism? Are you defensive or aggressive? How does your reaction change when the criticism is from superiors, peers, or subordinates?


  • How much feedback do you need?
  • How much praise do you need?
  • How frequently and quickly do you need praise?

Doing vs. thinking

Some people have great ideas, but tend to be intimidated by implementation. Others are very good at implementing ideas, but cannot generate them. Where do you fit in?


  • When challenged, what is your reaction?
  • How many challenges do you need? How much variety?
  • At what point does a challenge become a hassle?


  • How important is status to you?
  • Do you have to have ownership of an idea or project, or are you happy contributing?


Some people enjoy persuading others. Others consider persuasion to be aggressive and intrusive. Where do you fit in?


  • How do you make decisions? Do you have to have every fact, or do you trust intuition?
  • Do you decide quickly or at length?
  • Do you take full responsibility for your decisions or do you prefer sharing decisions?

What did you learn from?

  • project work?
  • specialized work?
  • daily work?
  • repetitive work?

How did your work relate to your...

  • previous work experiences?
  • academic knowledge?