ISG people

Undergraduate Studies Manager

Fenglian Qiu

f2qiu@uwaterloo.ca
519-888-4567 x32753
MC 4016

 

The Undergraduate Studies Manager provides leadership to the Instructional Support Group (ISG) and the Undergraduate Operations team, and ensures communication among the ISG, faculty administrative appointees to Undergraduate Studies, course instructors, the Administration of the School and the Computer Science Computing Facility group. Instructional Support Coordinators are responsible to the Undergraduate Studies Manager. ISAs, IAs and TAs report indirectly through their Instructional Support Coordinators.

Undergraduate Studies Administrative Coordinator

Shoshannah Holdom

sholdom@uwaterloo.ca
519-888-4567 x36826
MC 4014

The Undergraduate Studies Administrative Coordinator(USAC) assists with the operation of ISG. This includes acting as the WaterlooWorks liaison for hiring co-op students (i.e. ISAs), administrating HR pay authorization forms for ISAs, handling issues related to payroll/tax forms, and assisting with ISA orientations and training. The USAC also provide assistance to the school's undergraduate programs and operations such as the URA program, course related classroom bookings and undergraduate events.    

Instructional Support Coordinators

Instructor/Coordinators

Instructional Support Assistants (ISAs)

An ISA is an undergraduate student usually working full-time for a four month term to fulfil the requirement for a Co-op work term. Many of the ISAs for ISG are interested in teaching as a vocation.

The ISA is usually the main front-line contact for students, and will assist students in a variety of ways: conducting tutorials, supervising scheduled lab sessions, assisting students individually through consulting hours, and grading papers.

Since ISAs are normally full-time employees devoted exclusively to the course, they are often placed "in charge" of the Teaching Assistants (TAs) for their course.

Instructional Apprentices (IAs)

IAs are graduate Computer Science students who are assigned work units to help them support their schooling. One IA unit equals approximately five hours per week for 16 weeks, not to exceed 80 hours for the term. IAs are assigned to courses by the Administrative Coordinator of Grad Studies.

The IS Coordinator is responsible for coordinating the duties assigned to IAs; for some courses, the ISA will co-ordinate the IAs' duties. IAs may have duties that differ from that of TAs. The IAs' primary mandate is to assist the full-time staff by doing some of the following: marking assignments/coordinating TAs for marking, creating marking schemes and/or solution sets, holding office hours, monitoring newsgroup/piazza, proctoring exams, assisting in staffing labs, and leading tutorials.

More information about IAs is available on the Teaching Assistantships webpage.

Teaching Assistants (TAs)

TAs are graduate Computer Science students who are assigned work units to help them support their schooling. One TA unit equals approximately five hours per week for 16 weeks, not to exceed 80 hours for the term. TAs are assigned to courses by the Administrative Coordinator of Grad Studies.

The IS Coordinator is responsible for coordinating the duties assigned to TAs; for some courses, the ISA will co-ordinate the TAs' duties. The TAs' primary mandate is to assist the full-time staff by marking assignments, marking and proctoring exams. Usually new TAs spend their first term with the ISG so that they receive proper training.