FAQ

Please refer to the schedule of classes. For PLAN courses, you can also refer to the core course schedule and the elective course schedule.

Please refer to the following pages for step-by-step instructions on how to add a course, swap a course, and drop a course.

Why can't I access Quest or enrol in any courses?

If you get a message from Quest indicating that you have a “Service Indicator” or "Hold", it generally means that you have fees owing (course fees, tuition, or parking). To confirm fees owing, click on "Personal Portfolio” and then “HOLD”. If you owe PLAN or ENVS course fees, contact your Undergraduate Advisor to determine the amount to be paid to settle your account. Once the outstanding balance has been paid, it takes about 10 days to process the paperwork to release the hold. It is very important that you pay all course fees before the end of each term to eliminate any enrolment problems, and so you can access your grades.

If the requested course is not appearing on Quest, this means it is not offered in the term you are trying to enroll. Please refer to the schedule of classes to check which courses are offered

If you get an error message when trying to enroll in a course, it means that the course has not been added to your schedule. Refer to the enrolment errors page for more information about the error message, what it means, and what to do.

If you get a course conflict message, it means that the course you are trying to add overlaps with another course, and you must choose a conflict-free course.

Every faculty handles override requests differently. For non-Planning courses, refer to the enrolment errors page to see who to contact if your course is full. For Planning courses, check with the School's undergraduate advisor to see if there is room in the class and if the limit can be increased.

If you are trying to get into a Wilfrid Laurier course that is full, you must contact them directly at 519-884-1970.

This error message means that you are not enrolled in the course, since the only available spots are reserved for other programs. Refer to the enrolment errors page to see who to contact to override reserves. If permission is not granted, you can wait until reserves are removed and try adding the course then. Refer to the Important Dates page to see when most reserves are dropped.

Generally speaking, you cannot take a course without the required pre-requisite.

An antireq. is a condition preventing enrolment in a course. The most common antirequisites are courses that have significant overlap. Degree credit will not be granted for both the antirequisite course and a course naming it as such.

If courses have a lecture/seminar and a tutorial/lab/studio component, students must enrol in both sections. Normally, the total class time is three hours/week.

Some courses are double-weighted and are worth 1.0 unit (i.e. PLAN 313). They count for two courses and fees are paid as such. The course duration does not span over two terms.

Courses can start as early as 8:30 am and as late as 7:00 pm.
The final courses of the day end at 10:00 pm.

Yes. If you have prior experience with the language, contact the instructor or the Department to see if you qualify for the course.

If you are short a course, it can be made up during an off term or work term by taking an online course, or by taking an extra course in a study term (pending approval). Students can take 6 courses (or 3.0 units) starting from their 3A term. First- and second-year students cannot take 6 courses.

If you are pursuing an option, minor, or specialization, complete a Plan Modification Form and submit to your Undergraduate Advisor.

You can view UWATERLOO BOOKLOOK on the Wstore website.

Yes! The University of Waterloo email account is considered the official line of communication. If you haven't already done so, please activate your University of Waterloo email account. Instructions on how to link your current email account to your uwaterloo account can be found on the Mapping Analysis and Design (MAD) website.

When sending any e-mails to staff or faculty of the University of Waterloo use you university email account and include your name and student id number.

Planning students must maintain a cumulative major average of 70% (all PLAN and ENVS courses ever taken) and a cumulative overall average of 65%. A student who does not maintain the required average(s) will be given a conditional term to bring their average up to the required level the following term.

Should the student fail to meet the academic plan requirements at the end of the conditional term, they will receive a “failed” standing. Normally, students in 2A or above receiving a “failed” standing are eligible to apply for re-admission after an absence of two consecutive academic terms. A co-op work term immediately following a required to withdraw standing is not counted toward the two-term absence.

A first year student who is given a “failed” standing at the end of their second term of study, will, normally, be given the option to complete the foundation term. (A student still maintains the option to withdraw for two academic terms). A student who continues in their studies after either a successful foundation term or an absence of two consecutive academic terms will have their record cleared; that is, grades achieved in all previous terms will not be included in the calculation of cumulative averages. Calculation of cumulative averages will begin with the foundation term or upon readmission after an absence of two consecutive terms. Courses taken prior to the foundation term or readmission will remain on the student’s official academic record. Cleared courses with grades over 50% will contribute to the total credits required up to 10.0 units.

Students are allowed to have only one foundation term or failed standing on their transcript while in their ENV program. Students not achieving their program averages for a second time will be unable to continue in Planning or in the Faculty of Environment.