Enrolment problems and course overrides

Why won’t Quest let me enrol in a course? 

Try the following steps to troubleshoot:

1) Search the Schedule of Classes to ensure that the course is offered this term. Note that TBA refers to a course is offered asynchronously without any designated meet time. Courses with a meet time (i.e. 1-2:20 M) inlcude both synchronous and asynchronous components. 

2) Review the Enrolment error messages webpage for further steps if you are receiving an error message. IMPORTANT NOTE: for the 'seats are reserved and you do not meet the reserve capacity requirements' or 'class is full' error messages, it is often not the instructor who can grant course overrides. Instead, find the override contact in the subject-list below.

3) Winter 2021 course delivery: Some online courses will have real-time (synchronous) activities such as online meetings and lectures. If these elements are part of your course, instructors will make sure that no students in the class are disadvantaged if they are unable to participate synchronously. Time conflict overrides require the Course Override Form signed by the instructor of the course you hope to add.

Who do I contact for a course override?

There is no guarantee that you will be granted a course override. You must start by enrolling in an alternative course and if you still want to request a course override, locate the override contact in the subject-list below.