Transitioning to university is a big deal! We know you're going to experience many changes and encounter experiences and systems that you've never dealt with before. We've put together some key information to help you get a jump start on making the move to university.
Fall 2020: Waterloo wherever you are
Students starting in Fall 2020 can expect a quality learning and student experience even if you aren’t physically on campus. Here’s some of the things we’ll be offering to ensure your first year at the University of Waterloo is a fun and successful one, regardless of where you're studying.
Get Waterloo Ready
Waterloo Ready will help new undergraduate students navigate every step in becoming a Waterloo Warrior. The program is designed to guide you through your transition to UWaterloo - you'll hear more about what to expect in your first year, learn how to set up your email, have the opportunity to meet other students, and more!
Starting in early June, incoming students will receive weekly updates.
Build community through online courses
- All Applied Health Sciences students: In AHS 107 - Sociology of Activity, Health, and Wellbeing tutorials, you’ll be encouraged to make connections with other students.
- Health Studies and Public Health students: In HLTH 101 - Introduction to Health 1 tutorials, you’ll engage with each other via inter-disciplinary discussion groups that include students from multiple programs on campus. You will discuss the complexities of the current COVID-19 pandemic as a case study to understand how the biological, social, and environmental determinants of health, as well as how the health-care system and government policies, all impact the transmission of disease and outcomes for people in society.
- Kinesiology students: In KIN 104 and the accompanying laboratory, KIN 104L, we will introduce you to the fundamentals of Kinesiology and you’ll be exposed to all that our program and Department has to offer.
- Recreation and Leisure Studies (includes Recreation and Sport Business, Therapeutic Recreation, and Tourism Development) students: Through active participation in the tutorial component of REC 101 – Introduction to Recreation and Leisure Services, you will have the opportunity to develop many of the interpersonal and managerial skills required of successful managers, as well as the opportunity to critically reflect on the topics that have been introduced to you in lectures. During tutorials, you will be engaging in debates, group discussions, writing activities, and case studies that will help you develop essential communication skills, enhance your understanding of course topics, and build relationships with your classmates.
Live on campus
Missed the 100% first-year guarantee for residence? Apply to the First-Year Vacancy Application to be next in line for available rooms.
Once we have more information about the application process for winter-only requests, updates will be shared on the Housing website.
Order UWaterloo supplies online
Order your textbooks and Waterloo merchandise from the online Waterloo Store or check out our student-run used bookstore. Students can use My BookLook in early August to see what course materials they might need.
Note: if you are ordering used textbooks, make sure you are using the most recent edition by comparing the information to your My BookLook results.
Tips for success
At university, the volume of work is higher than you'd expect, classes are larger than in high school, and deadlines are non-negotiable. Instructors expect you to come prepared to class and will assume you understand the material unless you tell them otherwise.
The first six weeks is a time of transition for university students. Here are some of the things you can do to help ease the transition:
- Get organized
- Read your class outline - it has assignment deadlines, course expectations, class and tutorial dates and times, and other important information.
- Create a work-back schedule to plan ahead, meet deadlines, and be ready for exams.
- When in class...
- Look at the course content at least 3 times to help you be successful on tests. Class counts as one of those times!
- Eliminate distractions to focus on the course content.
- Get connected
- Higher level of contact with instructors has been linked to higher levels of learning.
- Contact your instructor or Teaching Assistant if you have questions about the course content.
- Deal with adversity
- Rough patches aren’t always a bad thing. Working through problems helps you learn and grow.
- Speak up if you’re struggling - your instructors are willing to help if they know you need it.
- Enjoy your university experience!
- Seek life balance, schedule breaks, and explore things you enjoy.
Tips for university lectures
- Prepare by doing any assigned readings and reviewing your previous notes. By doing so, you are more likely to understand lecture content thoroughly.
- Remove all distractions so you can focus on the course content.
- Enhance your learning by organizing your notes well:
- Collect key ideas, questions and terminology in the margins.
- Use descriptive headings.
- Create a summary of each topic in your own words.
- Combine lecture notes with the notes you’ve taken from your readings. Look for connections, relationships and comparisons between concepts. Review regularly – don’t just memorize.
- Your instructors are here to help. Always ask for help or clarification sooner rather than later!
Tips for success: getting the most out of your lecture
Sample lecture: Sociology of Activity, Health and Well-being
Should I bring a laptop?
You may wish to use a laptop to take notes in class, but please note some professors are not allowing laptops in their classes because of the distractions they cause. Many students prefer pen and paper - it allows you to concentrate on the lecture, it’s easier for capturing non-text material such as diagrams, and you don’t have to be concerned with the weight of carrying your laptop or with monitoring its whereabouts.
At the University of Waterloo, we have a variety of helpful online systems to become familiar with. Get a head start here.
You will need to use a computer to prepare papers, reports, do online research, enroll in your courses, and use Waterloo LEARN - Waterloo's web-based learning management system that gives you access to course materials, activities, and assessments.
There is an undergraduate computer lab accessible to students in the Faculty of Applied Health Sciences; however, you may prefer to have your own computer so you have the convenience of fitting computing activities into your personal work habits/schedule.
LEARN is a web-based learning management system that enables UWaterloo instructors to interact easily and efficiently with you outside the physical classroom. You’ll use LEARN to access course materials, submit assignments, and complete activities, quizzes and assessments. LEARN is a component of on-campus courses and a platform for exclusively online courses.
Quest is UWaterloo’s student information system. You’ll use Quest to view your finances and academic standing.
Thanks to WatIAM, you will log into most online systems at the university using the same user ID and password (LEARN, Quest, etc). Visit the WatIAM website to change your password or authentication questions.
Your official UWaterloo email account is provided by Microsoft Office 365 Education. The University sends all communication to this account. Professors and faculty administration will also communicate with you using this account, so it’s important you check it regularly. You can learn more about your cloud-based email on the Information Systems & Technology website.
The Portal delivers information you need, just when you need it. The portal is designed to make your life at UWaterloo easier.
Download the WatSAFE app to your device to receive push notifications in case of major campus emergencies. The app includes emergency contact information, a personal safety toolbox with flashlight and alarm, and campus maps.
Moving and navigating campus
Relocating to come to UWaterloo in September? We know that for many of you this will be your first time living somewhere new and that you might be unsure of what to expect. These tools can help you get the most out of your time living here!
Take a virtual tour of UWaterloo before you arrive with this interactive campus map.
Staying in residence?
- See the Waterloo Residences website for information about living in residence during Fall 2020.
- Packing tips
- Move-in information
- Learn more about your building
- About the City of Waterloo
Where you live plays an important role in giving you experiences you’ll treasure for a lifetime. The video below will help you learn more about the residence experience.Living off campus?
Peer support in AHS
There are many opportunities for peer support within AHS and across the UWaterloo campus!
The weCONNECTu mentorship program aims to provide mentorship to first-year students entering the Faculty of Applied Health Sciences (AHS) by pairing first-year students with an upper-year mentor, who will act as a resource to answer questions, connect their mentees with resources and services on campus, and offer social support throughout your first year at university.
International Peer Community
The International Peer Community is a peer-mentorship program to support new international students, connect Canadian and international students, and give upper-year students a leadership opportunity. Canadian and international students meet together socially, in large and small groups, to support and learn from each other.
Advice from upper-year students
Advice from upper-year students is available on a number of different topics, including information on Quest, your UWaterloo email account, how to pay tuition, and more
If you have questions and/or concerns related to your academic studies, please contact the appropriate advisor for your program:
|Academic integrity||Office of Academic Integrity: Needles Hall (NH)|
|Co-operative Education & Centre for Career Action||Tatham Centre (TC)|
|Feds Used Books||Student Life Centre (SLC), lower level
519-888-4567 ext. 32390
|The Library||Dana Porter (DP)
Davis Centre (DC)
St. Jerome’s University (STJ)
Renison University College (REN)
Conrad Grebel University College (CGR)
Optometry Building (OPT)
Architecture Building (Cambridge)
South Campus Hall (SCH), first floor
Once you have accessed your schedule, you can then look up the books required for those courses by using My BookLook.
|Writing and Communication Centre||South Campus Hall (SCH), second floor
519-888-4567 ext. 84410
Finances and administration
|Registrar's Office||Needles Hall (NH), second floor|
|Student Awards and Financial Aid||Needles Hall (NH), second floor
518-888-4567 ext. 33583
|Student Financial Services||East Campus 5 (EC5) 4053|
|Student Service Centre (The Centre)||Needles Hall (NH), first floor|
|WatCard||Student Life Centre (SLC), lower level inside Campus Tech
519-888-4567 ext. 32751
Accessibility, health and wellness
|AccessAbility Services||Needles Hall (NH) 1401
519-888-4567 ext. 35082
|Athletics and Recreational Services||Physical Activities Complex (PAC), Red North|
|Counselling Services||Needles Hall (NH) 2401
519-888-4567 ext. 32655
|Health Services||Health Services (HS)|
|UW Food Services||Various locations across campus|
Safety and parking
|Police Services||Commissary (COM) 154
Available 24 hours, 7 days a week
Commissary (COM) 154
WatSAFE is an app that provides access to campus safety and emergency resources, including:
|Glow Centre for Sexual and Gender Diversity||Student Life Centre (SLC) 2102
519-888-4567 ext. 38569
|Student Success Office (SSO)||South Campus Hall (SCH), second floor
519-888-4567 ext. 84410
|Turnkey Desk||Student Life Centre (SLC)
|Waterloo Aboriginal Education Centre||St. Paul's University College (STP) 232|
|Waterloo Undergraduate Student Association (WUSA)||Student Life Centre (SLC) 1116|
|Women's Centre||Student Life Centre (SLC) 2101
519-888-4567 ext. 33457
|Visitor's Centre||South Campus Hall (SCH), first floor
519-888-4567 ext. 33614
As a UWaterloo student, you’ll explain which academic term you’re in using a number and letter (e.g. 1A). The number, ranging from 1 to 4, refers to your year. The letter, either A or B, refers to the term, with ‘A’ being the first term of the year and ‘B’ being the second.
Note: In some academic plans, advancement to the next level is dependent on the successful completion of the previous term. In other academic plans, advancement is dependent on the successful completion of a specified number of units (or courses).
AccessAbility Services provides resources to students with permanent or temporary disabilities. AccessAbility can connect you with note-taking assistants, learning tools, tutoring/editing support, exam accommodations and physical resources, including the student access van.
To learn more, visit the AccessAbility Services website.
AHS Computing Office
AHS Computing is a team of Information Technology (IT) specialists in the Faculty of Applied Health Sciences. They provide IT support and consultation on all aspects of computing to the AHS community. The AHS Computing Office Help Desk is located in B.C. Matthews Hall (BMH) 1037.
Your Applied Health Sciences Endowment Fund (AHSEF) supports student-initiated projects that enhance the academic environment and student life of undergraduate AHS students. Each semester, AHS undergraduate students are encouraged to submit proposals to have their projects and/or events funded.
Visit the AHSEF website to learn more about the projects funded by this student-led group.
An AHSSIE (pronounced "awe-zee") is a member of the Applied Health Sciences community. AHS students often refer to themselves as AHSSIES.
AHSUM (pronounced "AWE-some") stands for Applied Health Sciences Undergraduate Members. As your student society, they coordinate social events (meet and greets, BBQs, beach trips, etc.) and offer a number of services for undergraduate students in the Faculty of Applied Health Sciences. The AHSUM office is located in B.C. Matthews Hall (BMH) 1035A, within the Lounge.
Visit the AHSUM website to learn more about the services they offer to AHS students.
B.C. Matthews Hall (or Burt Matthews Hall).
BMH Green is the grassy area outside of BMH. It's a well-loved area where you'll often find AHS students playing frisbee and hanging out.
Columbia Icefield (CIF) is one of UWaterloo’s two athletics facilities on campus. CIF features a fitness centre, three gymnasiums, a fitness studio, an arena, a ball diamond and five playing fields
More information about the fitness facilities and programs on campus can be found on the Athletics website.
Counselling Services supports your personal and interpersonal functioning through individual, group and peer support counselling. You can also access wellness workshops delivered by their professional team.
More information about support services at UWaterloo can be found on the Campus Wellness website.
Dons are upper-year UWaterloo students, who are responsible for the development of inclusive and positive housing communities. There are two types of dons – on-campus and off-campus – and both support and encourage student goal development.
On campus, you will see Front Desk Assistants (FDAs) behind every reception desk in residence. These student leaders will answer your questions, receive packages for you and provide you with outstanding customer service. You can even borrow games and movies from them!
Federated University and Affiliated Colleges
Also known as University Colleges. These small, unique communities have their own character, history, traditions and programming. The University Colleges are not-for-profit institutions that maintain an independent identity, but are fully affiliated with and integrated into the larger UWaterloo campus.
The Federation of Students (Feds) is UWaterloo's undergraduate student government. Feds has a mandate to serve, empower and represent students, and oversees over 200 student clubs. Feds offers a variety of services, operates several businesses, supports student societies and facilitates a wide range of special events and activities for students, both on- and off-campus.
Being “Fees Arranged” means that you have shown us how you intend to cover your fees for that term, and made a commitment to pay all the fees charged to your student account, even if financial aid is denied or turns out to be less than you expected. Fees are charged one term at a time and you must become Fees Arranged each term.
Flex dollars and meal plan money both live on your WatCard. Flex dollars allow you to purchase food outside of UWaterloo residence cafeterias, including several local restaurants and grocery stores. You or your family members can load flex dollars to your WatCard by going online. More information can be found on the WatCard website.
Grand River Transit (GRT) is the local public transit system for the Waterloo Region. GRT buses go directly to the University of Waterloo and Wilfrid Laurier University from Kitchener, Waterloo and Cambridge. GRT has a new light-rail transit system, called the ION. Your WatCard grants you unlimited riding privileges on GRT.
Medical staff are here on campus to provide you with primary healthcare and to promote a safe, healthy environment for students. You can access walk-in care, immunizations, testing, allergy injections, family planning and nutritional counselling at Health Services, as well as an on-site laboratory and dispensary.
The Lyle Hallman Institute for Health Promotion (LHI) is the building attached to BMH.
The Lounge (B.C. Matthews Hall 1035) is a space for AHS undergraduate students and a popular hangout, located in BMH. The AHSUM office and a bookable study room are located inside the Lounge. Doors to the Lounge are in the main BMH foyer.
Office Hours are dedicated times that instructors, professors, and teaching assistants are available in their office for students to drop by to ask questions about course content and assignments.
The Ontario Student Assistance Program (OSAP) offers financial support to students pursuing post-secondary edication in Ontario. To be eligible for funding, you’ll need to apply and complete the required paperwork.
The Physical Activities Complex (PAC) is one of UWaterloo’s two athletics facilities on campus. The PAC houses the university pool, a large gymnasium, a high-performance zone, squash courts, studios and the Athletics Office. Many students will have final exams in this building.
More information about the fitness facilities and programs on campus can be found on the Athletics website.
The Registrar’s Office is responsible for academic dates, course scheduling, transcript requests and final exam scheduling.
The Student Life Centre (SLC) is the hub for student life at UWaterloo. Home to the Federation of Students and their many services, the building also offers study space, multi-use prayer rooms and piano rooms.
Student Access Van
Students with a temporary or permanent disability should contact AccessAbility Services to arrange pick-up with the Student Access Van.
A course outline, or syllabus, is a contract between the instructor of a class and their students. The syllabus sets out the weekly schedule, required readings, assignment parameters, class expectations and contact information for the instructors.
Teaching Assistants (TAs) are assigned to help professors facilitate lectures, tutorials, office hours and marking.
The Turnkey desk is an information and service kiosk located in the SLC. It is open 24 hours a day, 7 days a week, 365 days a year, including holidays. Turnkey has discounted movie tickets and an inter-city transportation desk, and is the place to go to book space in the SLC or ask questions.
Your WatCard is your most important piece of identification on campus. You’ll use your WatCard to use library services, travel on the local bus system (Grand River Transit) and access campus athletics facilities. During the final exam period, you must show your WatCard to be admitted into exam rooms. You can load money onto your WatCard and use it like a debit card to purchase food and other items at several locations. Visit the WatCard website to check your account balance and for more information.
There are additional campus lingo definitions available online!