Incident Management

An effective incident management program ensures that occupational incidents, including near misses, are reported and investigated in a timely and effective manner, with corrective actions identified, implemented and monitored to prevent recurrence and to ensure legislative compliance.

The University’s objective in conducting incident investigations is to:

  • Evaluate the severity of the problem and the potential for recurrence.
  • Determine all causal conditions and practices contributing to incidents.
  • Communicate information pertaining to the cause of the incident, preventive and corrective control measures.
  • Analyze trends for the development of appropriate loss control methods, procedures, and programs.
  • Identify hazards in the workplace and apply appropriate controls.

Review the University of Waterloo's ​Incident Management Program for more information.


All Supervisors and Health and Safety Coordinators should take the Incident Investigation classroom training session. 

Additional Resources and Information

Incident and Hazard Reporting