Training

Retraining is the act of providing previously given instruction, or updated instruction, to an individual or group of individuals to either update their competencies or ensure their competencies are maintained. It can be a valuable tool for these purposes.

Common examples of when retraining is used include:

• If a process has been changed with an altered step, material, equipment, etc.
• When legal requirements or standards necessitate a change to how things must be done
• When individuals have been absent for an extended period of time – examples include a medical absence, sabbatical, secondment, or other such leave
• As a corrective action to an incident or near miss (*note retraining should never be the only corrective action for an incident)
• As identified as periodic refresher training by any University of Waterloo training matrix

Every employee of the University must complete the following training:

• Employee Safety Orientation (SO1001)
• WHMIS 2015 (SO2017) 
• Workplace Violence Awareness (SO1081)

The mandatory Accessibility Training module is available through Human Resources.

Please also review the hazard-specific training section for additional courses you may be required to complete.

All supervisors must complete:

• Supervisor Orientation Online (SO1100)

Supervisors working in higher risk areas (e.g., laboratories, technical and maintenance shops, areas where hazardous materials are used, commercial kitchens, custodial) must also complete the following training:

• Risk Assessment (SO2500)
• Incident Investigation (SO1012)*
• Inspecting the Workplace (SO1007)*

Supervisors of higher risk areas are also strongly encouraged to complete:

• Risk Assessment Application (SO2501)*

*Supervisors must complete Risk Assessment (SO2500) before enrolling in SO1007, SO1012 or SO2501.

Emergency Preparedness Information Students and Employees

Depending on your lab or research, you may need to take any of the following training courses:

• Biosafety (SO1069)
• Chemical Waste Segregation (SO2070)
• Cryogenic and Compressed Gas Safety (SO1030)

• Field Work Risk Management Program Training (SO2071)

• Laboratory Safety (SO1010)
• Laser Safety (SO1066)
• Laboratory Support Worker (SO1057)
• Safe Chemical Handling (SO2032)
• Working In Cleanrooms (SO9999)
• Working With Radiation - Open Sources (SO2030-O)
• Working With Radiation - Sealed Sources (SO2030-S)
• X-ray Safety (SO1011)

Depending on the nature of your role, you may be required to take any number of these courses.

• Asbestos Awareness (SO1062)
• Asbestos Refresher (SO2062)
• Confined Space Entry (SO1023)
• Electrical Awareness (SO2033)
• Elevated Work Platforms (SO1036)
• Fall Protection (SO1026)
• Forklift Training (SO1027)
• Heat Stress Awareness (SO2031)
• Inspection of Slings and Chains (SO1035)
• Ladder Safety (SO1050)
• MOL Working at Heights (SO2020)
• Office Ergonomics (SO1056) (Recommended for all office workers)
• Pre-construction Due Diligence (SO1200)
• Respirator Protection - User (SO1029)
• Silica Awareness (SO2037)

The following emergency response training modules are available through the Safety Office. Fire Wardens and First Aiders are determined by each department.

• First Aid - Emergency (SO1038)
• First Aid - Standard (SO1039)
• Fire Extinguisher Training (SO1088)
• Fire Warden Training (SO1040)

Supervisors are expected to provide a physical orientation of the workplace to new employees. This orientation will show workers where important safety equipment is located and how to use it, such as:

• Spill kits
• Fire extinguishers
• First aid kits
• Eyewash and emergency showers
• Alarms (a description of the alarms that are present and what to do if they are triggered)
• Working alone procedures
• Hazardous waste disposal
• Chemical use
• Emergency response
• Spill response
• Incident reporting

A New employee orientation worksheet is available to document your training.

The supervisor should also set up probationary periods during which the new worker is closely supervised. When the supervisor deems the worker is ready, they may begin performing procedures and working without close supervision.

It is also the responsibility of the supervisor to conduct site/task-specific (practical) training for their workers and students to ensure that all tasks are completed in a safe manner.

In order to conduct site/task-specific training, supervisors should:

1. Ensure that all necessary mandatory and hazard-specific training has been completed (this can be done in advance)
2. Researchers with permits (biosafety, radiation, laser, x-ray, chemical, or other) must use the Annual Emergency Training Refresher Form to document completion of annual training provided to individual researchers that are using the facilities they are responsible for. 
3. Instruct the worker to read the relevant safe operating procedures (SOP), risk assessments, job hazard analysis and operating manuals
4. Demonstrate how to complete the task as per the SOP and have the worker observe
5. Instruct the worker to perform the task and observe the worker to verify that they meet the performance expectations for safety
6. Document the training provided

It is the responsibility of the supervisor to maintain the training records of the site/task specific training. This Site-specific Training Form is available for supervisors to aid in their record keeping.

Training that is not listed on this page can be arranged as specialty training for departments and individuals. Contact the Safety Office for additional information. Please note that any costs associated with specialty training are the responsibility of the individual or department.

• Ensure supervisors and managers are competent
• Provide resources and direction necessary to support health and safety training programs within their area of responsibility

Ensure workers are competent to perform their tasks by:

• Reviewing the training matrix to ensure that health and safety training for specific hazards related to tasks is delivered to workers
• Ensuring the workers they supervise have completed health and safety training before commencing work
• Identifying need for additional training including refresher training or site-specific training
• Providing and maintaining records of site-specific training that they require that is not in the training matrix

• Participate in health and safety training required by their supervisor
• Follow established safe operating procedures (SOP) when operating equipment, performing tasks, or procedures
• Only complete tasks within their training and expertise