University COVID-19 update

The University of Waterloo is constantly updating our most Frequently Asked Questions.

Questions about buildings and services? Visit the list of Modified Services.

Please note: The University of Waterloo is closed for all events until further notice.

COVID-19 information for faculty and staff

For the most up-to-date information from the University about the coronavirus, see the COVID-19 website.

Moving to online courses


Several sources of support are available, including:

Microsoft Teams

If you are setting up communications through Teams, you can access it through the Microsoft Office 365 site.

  • You may need to activate your account if you haven't already and you can find instructions on the site.
  • You can access Teams via the web or as an app on your preferred device.
  • Everyone has full privileges to set up meetings, chats, etc., though Teams need to be set up through IST.


All the computer labs are closed to protect our students as we cannot ensure that all the keyboards and surfaces are clean at all times. We are directing students to instructions on how to connect from home.


For information specific to teaching, we have guidelines available on Sharepoint. Please send any questions to