Guidelines for instructors

There are many practical questions that need to be answered before teaching a course. If you have a question that is not answered here, please ask the staff in the Mathematics Undergraduate Office (MUO), in Mathematics & Computing Building (MC) room 4022.

About teaching

Is there anyone who can give me advice about how to teach?

The Faculty is filled with excellent instructors who are happy to give advice and mentoring to instructors. If you have questions, please reach out to:

  • Diana Skrzydlo, the Faculty's Teaching Fellow
  • Your home department/school chair
  • If you are teaching a core or service course for the MUO, contact Jordan Hamilton (need new email)

If you’re teaching a course with an assigned Instructional Support Coordinator (ISC), they can help with any questions you have.

Matthew Babela is your Centre for Teaching Excellence (CTE) Faculty Liaison. He can provide assistance with developing your teaching strategies, using educational technologies in your teaching, and provide teaching observations with feedback. He is also always open to chatting about difficulties you may encounter (ex. student engagement). You can connect with Matthew in-person (MC 3044), on Teams, or via e-mail.

Getting started

Graduate and Undergraduate Teaching Assistants

How much work can I expect from my graduate Teaching Assistant (TA) and undergraduate markers?

Grad TAs are expected to work five hours per week, on average, for the full term (four months), for a total of 80 hours during the term. Three and a half hours are to be reserved for proctor pool duties so the maximum number available to the course is 76.5 hours. The work is usually not uniformly distributed throughout the term.

Since three and a half of the 80 hours are reserved for proctor pool duties and so, as an instructor, you have access to 76.5 hours of TA time.

Undergraduate markers are expected to work three hours per week (marking 45 assignments) on average, from the first day of lectures to the last day of lectures. In particular, note that undergraduate markers are not expected to work after the last day of lectures. This may have an impact on the marking of the last homework assignment. Also, undergraduate markers are only hired to mark homework assignments - they should not be asked to mark midterm, final exams or enter grades on LEARN.

In MATH courses, grad TAs are normally expected to lead the tutorial(s), mark exams, manage the undergraduate markers, spend some time in the Tutorial Centre, and in some instances mark assignments (30 assignments in one hour). A grad TA is normally required to mark assignments if the tutorial they are covering is only one hour in length and the enrolment in the course is under 60. In this instance, you would be assigned an undergraduate marker to mark 45 papers and the grad TA would be expected to mark the remaining papers. If you have questions about the Math Tutoring Centre, please contact Jordan Hamilton (MC 6504), who manages the Math Tutoring Centre.

It is very helpful to be as explicit as possible about your expectations of the TA. A written document that identifies which work must be done when will reduce conflicts over expectations and will allow the graduate student to plan their term more carefully. It will also help you be more realistic about managing the workload for a course.

Requests for additional marking or TA support are granted only in exceptional circumstances such as extended illness of someone on the teaching team.

Assignments, workload, etc.

First day of class

Expandable text.

Questions students might ask you

AccessAbility Services

I have received a Faculty Notification Letter by email from AccessAbility. What do I do?

The Faculty Notification Letter specifies the name and accommodation needs of the student and provides you with a link to complete the Testing Agreement. The AccessAbility Office will already have completed an assessment and ascertained what accommodation is needed.

Midterm tests and final examinations

Absence Declarations and Missed Assessments

There are several ways that students can declare absences when they miss assessments. The Absence Declarations website outlines the different types of absences that students can declare:

  1. Short-term absence
    • Declared in Quest
    • No documentation required
    • Valid for 48 hours
    • One submission per term and only available during the formal lecture period
  2. COVID-19-related absence
    • Declared in Quest
    • No documentation required
    • Valid for up to 10 days
    • One submission per term
  3. Religious or creed-related absence
    • Declared in Quest
    • No documentation required
    • Valid for 48 hours
    • No limits on number of submissions per term and only available during the formal lecture period
  4. Verification of Illness
    • Submitted to the central absence database
    • Documentation required and all submissions reviewed prior to approval
    • Must be submitted within 48 hours of missed assessment

Regardless of what type of absence a student has declared, email notifications are sent to their instructors so that they are aware. The emails will provide a summary of the absence information including the dates for the absence and, if applicable, the severity of incapacitation. Students are directed to carefully review their course outlines to determine what their instructors want them to do when they miss an assessment and declare an absence.

As a course instructor, you maintain agency to decide what academic considerations to grant a student who has missed an assessment and has declared one of the absences noted above. 

INComplete grades

What is an INC and when would a student request one?

An incomplete (INC) grade indicates that course requirements are not yet complete. An INC grade can be assigned to students who are unable to complete a course due to documented absence at the discretion of the course instructor.

Students seeking an INC for a course are required to submit credible documentation through the Absence Database. In most cases students seeking an INC will have missed the final examination or final assessment for a course.

What to consider when deciding whether to grant an INC

When deciding whether to grant an INC grade to a student instructors should consider:

  • Whether the student has a reasonable chance of passing the course
  • What grade the student would need to achieve on the final exam to pass the course and, based on the student’s performance and engagement in the course, whether it is plausible they could attain that grade
  • Overall, given appropriate documentation, instructors should be granting INCs unless it is reasonably certain that a failure is inevitable.

How to assign an INC grade

If you decide to grant a student an INC, upload that grade in Quest in the same method as you upload numeric grades. In addition to this, you must also submit an INC Grade Form which can be found on the Registrar Resources website under Teaching>Grades management>Incomplete (INC) Grade Form. An INC Grade Form must be completed for each student that you assign an INC grade.


INC Grade Form

The INC Grade Form will ask you to outline the outstanding course elements the student is required to complete and the deadline by which they must complete them. The maximum amount of time a student can be granted to clear an INC is one year from when the course was originally taken. The normal expectation is that students will clear their INCs in their next study term when the course is offered. As an instructor you should consider:

  • When the course is offered next
  • When the student will next be on a study term. Students are not normally expected to clear INCs during work terms though they may if they choose to do so.  

The next steps in the INC process

At the beginning of each term the MUO obtains updated INC information from Quest, as generated by the INC grade form. The MUO contacts each student who is carrying an INC in a Math Faculty course to clarify whether they will be clearing INCs in the current term or not. The MUO organizes LEARN access for all students who confirm they are clearing INCs, and, where appropriate, the MUO adds students to final exams in Odyssey.  Emails are sent by the MUO to current term instructors with a list of the students clearing INCs with them as well as who their original instructors were. Once the current term instructors have graded the final assessment/exam for a student clearing an INC they are asked to send that grade to the original instructor who assigned the INC. The original instructor would then calculate the student’s final grade for the course and submit a grade revision to the Registrar’s Office so that the student’s record can be updated. Grade revisions can be submitted through Odyssey, submitted to the Registrar's Office, or emailed to the Math Undergrad Office.


Questions or concerns with the INC process

If instructors have any questions or concerns related to INCs they can reach out to the Math Undergrad Office for guidance and support.

Final grades

End of term

It's the end of the term. What special end-of-term things do I need to do?

First, make sure you submit your final grades. Students need their grades to do all kinds of important things, like get co-op jobs, satisfy prerequisites, and graduate, so please make sure you submit your final grades by the deadline.

Students may contact you asking to find out their grades. Faculty policy forbids instructors from releasing final grade information until after the end of the exam period, at which point students will be able to check their final grades on Quest.

Some students may ask to see their final exam. Instructors are expected to accommodate reasonable requests for exam viewing. Students may request an informal review of a final examination (both the questions and the examination responses) up to one year from the date that the examination was written or until the date indicated in the course outline.

If students wish to challenge their grade on the final examination, the request must be made within one month of notification of the grade. Policy 70 dictates the challenge process.

Students are not permitted to keep their final exams; they are the property of the Faculty. If you will be unavailable to meet with students during the months after the final exam, please contact your home department/school chair (or associate dean if you have no home department/school).

If you will be away from Waterloo in the following term, then you should ensure that final course materials, exams, assignments and grades etc. are secured with your course coordinator or your department/school chair prior to your departure from campus for the term.

Your final exams may be brought to the MUO in MC 4022 for storage. Please inform your course coordinator or department/school chair if you choose this option. If you don’t have a home department/school or coordinator, inform the associate dean for Undergraduate Studies.

Privacy

What are the university's policies on privacy?

The University’s guidance on privacy can be found at: uwaterloo.ca/privacy.

The University’s records management system WatCLASS and retention schedules can be found at: uwaterloo.ca/records-management/records-classification-and-retention-schedule/introduction-university-waterloo-classification

Retention schedules of interest to Faculty members with regards to student information are found under Teaching and Learning: uwaterloo.ca/records-management/records-classification-and-retention-schedule/teaching-and-learning

Policy for records storage and disposal for both hard copy and electronic files can be found at: uwaterloo.ca/secretariat-general-counsel/policies-procedures-guidelines/guidelines/guidelines-managing-student-information-faculties-academic

uwaterloo.ca/information-systems-technology/services/electronic-media-disposal/disposing-specific-electronic-media

Instructors, including sessionals, must use their assigned University of Waterloo email when:

  • Communicating with a student
  • Communicating with any University of Waterloo employee pertaining to a student

For help with privacy protection issues and questions, contact the University Privacy Officer.

For help with records management issues and questions, the University Records Manager is Chris Halonen.