Accommodation for illness or extenuating circumstances

Acoomadations header
 

As a student, you may encounter situations such as significant illnesses, ongoing medical conditions, or other circumstances that prevent you from meeting academic obligations.

The Accommodations section of the Undergraduate Calendar will provide an overview for accommodation, while the process below addresses the specifics for students enrolled in the Faculty of Mathematics.


Verification of Illness Form

The Verification of Illness Form (PDF) is used by instructors to make accommodation decisions for missed mandatory assessments (assignments, quizzes, midterms, final exams, etc.). It is expected that students will obtain VIFs issued by the University of Waterloo's Campus Wellness Services (Health Services and Counselling Services), when this service is open.

Your instructor(s) will be responsible for determining which accommodations (if any) are to be made.

Multiple VIFs submitted for a term could result in a meeting with one of the MUO's academic advisors to discuss and resolve barriers to academic success.

For more details on submitting a VIF, please see Submitting a Verification of Illness.


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Degree of incapacitation (severe or moderate)

The VIF indicates the determination by a care provider (normally a physician) of the degree of incapacitation for a given period of time. Instructors will determine what accommodation if any, they will provide. When making these decisions, instructors may consider VIF information (i.e., date; incapacitation severity and period) or the circumstances; and the student's actions (i.e., when the student notified the instructor and submitted the VIF/other supporting documents to the Math Undergraduate Office). The course outline should provide guidance regarding how missed course elements are normally addressed.

Students must discuss the VIF-specified degree of incapacitation with their instructors so that their actions are not misinterpreted or viewed with suspicion. For example:

A 'severe' incapacitation indicates that the student is unable to engage in any academic studies during the period indicated. If they attend classes/labs, submit assignments/reports or write tests/exams during this period, they are at risk of being accused of misrepresentation.  This is a serious academic offence; the standard penalty includes suspension.

A 'moderate' incapacitation indicates merely that the student may not be able to perform at their best during the period indicated.  Inconsistent participation (completing some assignments or tests, but not others) is not likely to result in any allegation of misconduct.  However, they should not assume that any accommodation will be granted.  The decision as to whether or not to grant accommodation based on a VIF is the instructor’s to make, and it is not unusual for "moderate" incapacitation not to be accommodated. In general, students should be reporting for any scheduled tests, unless (i) they are physically incapable of doing so, or (ii) they have already been granted accommodation by the instructor. 


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Incomplete (INC) grade process

The Incomplete (INC) grade process begins when students contact their course instructors to discuss an INC grade as a possibility. This discussion with the instructor addresses the student’s circumstances, supporting documentation, missed or unfinished course elements, and the student’s engagement in the course up to that point in the term. The final decision about whether to grant an INC rests with the instructor. 

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Is there a deadline for requesting an INC?

Requests to your instructor must be made within 48 hours of your missed final exam.

If you cannot contact your course instructor or the instructor has left the university and is unreachable, you should contact the course coordinator (for multi section courses) or the department/school offering the course. If you are unable to find the appropriate person to contact, the MUO will be able connect you to an appropriate person who will make a decision on your INC request.

What type of documents do I need?

The University of Waterloo Verification of Illness Form (VIF) (PDF) is normally the only acceptable medical documentation.

If you attend another medical location off campus you must provide the VIF to the physician for completion.

We may accept other illness documentation if all information from the VIF is covered in the off campus paperwork.

When will I complete my INC?

This will be determined by your instructor, but you will probably be expected to write the exam the next time the course is offered and you are on a study term. University policy requires that the INC be resolved within one year of the fully graded date of the term in which you took the course.

Failure to write scheduled make-up tests, exams or submit outstanding course work by the end of the instructor-specified lapse period will result in a final course grade being posted to Quest that is the earned grade, based on all completed course element(s). If the course outline specifies that the missing coursework is required to pass the course, the lesser of the earned grade or 4% less than the passing grade will be posted to Quest.

What kinds of INC requests are granted?

A grade of INC is awarded to a student who has done course work during the term well enough that they could reasonably be expected to earn a passing mark in the course, but, was unable to complete end-of-term course requirements (usually the final exam) for reasons beyond their control.

If a student is unable to finish a course because of problems earlier in the term, they should consult an academic advisor. This is not grounds for making an INC request.

What you should be aware of if an INC is granted.

Following the assignment of an INC grade you will be contacted by the Math Undergraduate Office (MUO) and asked to confirm that you intend to clear your INC in a given term. You must respond to the MUO by their stated deadline and they will then grant you access to the LEARN site. This will give you access to the current course material that you will be examined on.

If you are granted a grade of INC in a course, you will not be allowed to enrol in a subsequent course that requires the INC course as a prerequisite.

The total unit weight of INC courses and the courses enrolled for the current term may not normally exceed 3.25 units. If an INC will not be completed in the current term because the course is not offered, you may obtain permission from an academic advisor to exceed this limit. Once the Instructor has granted you an 'INC' grade and submitted the form to the Registrar's Office, you will receive an email outlining your course completion details.