Feeling overwhelmed? We want to help you.
Many people struggle with the academic aspects of university. You are not alone.
It is a very common experience to struggle with managing your time, to find that your grades drop since high school or to encounter assignments that you can’t complete on your own.
Many students feel unsure about whether they can succeed. Some students do well on a few assignments and are shocked to do poorly on a midterm or final exam. Other students struggle with their confidence even if they are managing all right.
You are not alone. Help is available. Reach out: all of these people are here for you and want to help you.
Your instructor is here to support your learning and wants to see your efforts succeed. Make an appointment to see your instructor if you are struggling in a course. Bring along a sample of your work, a list of questions that you have about the lectures or the attempts you made on a challenging assignment question. Ask for help making a plan to get back on track, or if you are unsure about continuing in the course.
Connecting with your classmates is a huge help.
When you work on mathematics together, you will get a broader set of strategies for solving problems. You will improve your ability to think about mathematics. You will realize that you are not alone in struggling with some mathematics problems. And you are likely to enjoy mathematics more if you connect with other students. While you must write up solutions to mathematics problems independently, you are encouraged to brainstorm and collaborate with your classmates.
Are you struggling in one or more courses and considering whether to drop a course to focus on other courses? Looking at how your academic progress is affected if you should fail a course? Unsure of minimum grade requirements? Considering changing your academic plan or program?
The academic advisor(s) for your plan/program can help you to better understand the implications and determine a plan.
Mathematics Tutorial Centre
We strive to help students make the transition to university-level mathematics by supplying tutors who provide assistance on an individual basis to students in first- and second-year math core courses. Visit us for face-to-face help at convenient times and locations.
Tutor Connect is an online posting board where you can search through tutor profiles to find an available personal tutor, their current academic year and their hourly rate
Student Success Office
AccessAbility offers academic support for Waterloo students who have both permanent and temporary disabilities.
Emergency Info Call 911
In crisis? Feeling unsafe? Worried you might hurt yourself or others?
- On campus, contact Campus Police for emergency services (519) 888-4911 or ext 22222.
- Away from campus, call 911
Counselling Services: 519-888-4567 ext. 32655
University can be a rewarding and challenging environment. Counselling Services has many resources for students. We offer coping skills seminars and workshops where students can learn about different ways to manage or overcome obstacles. There are therapy groups where students can hear from others experiencing similar life situations. We offer peer support options and there are opportunities to connect for an individual appointment.
These are just a few of the issues that a counsellor could help you with:
- family struggles
- sexual abuse
- eating disorders
- roommate problems
- relationship issues
- stress management
In addition to the main offices in the Needles Hall Addition, we have counsellors available beside the Mathematics Undergraduate Office in Mathematics & Computing Building MC 4019C (appointments are made through the main office in Needles Hall Addition).
Mental Health Services: 519-888-4096
We are here to assist with:
- Psychiatric consultation and care
- Crisis intervention and case management
- Liaison to community mental health services
- Sleep health assessment and consultation
- Suicide and violence prevention programming
Family and Friends
Your family and friends care about you and are there to support you. If something is going on in your life it can be good to talk to them about it as they often have a perspective that you might not. In addition, having a strong support network helps with your overall wellbeing, even when things are going well in life.
Good2Talk is a free, confidential helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario, 24/7/365.
MATES peer support
MATES (Mentor Assistance Through Education and Support) is a one-to-one student peer support program offered by the Federation of Students in partnership with Campus Wellness.
MATES will be in MC 4019E on Tuesday and Friday from 11:30 am to 1:30 pm.
MATES provides support to students who are experiencing social difficulties, concerns with the transition to university and/or Canadian culture, personal or academic concerns or low-level mental health and wellness difficulties.
MATES volunteers are also well-trained and knowledgeable about various resources on and off campus and can assist students through the navigation of those resources.
International Student Experience
The International Student Experience team provides assistance and support for international students and their dependents, and promotes interaction with and integration into the Waterloo student community at large
Sexual Assault Support Centre of Waterloo Region
Our support line 519-741-8633 is a resource for anyone who has experienced sexual violence as a child or adult, and their friends and families. We provide emotional support and intervention, options, information, referrals, as well as advocacy and accompaniments. Phone support is available in more than 200 languages through an interpreter service.
Support is also available through Waterloo.
GLOW Queer and Trans student organization
Glow is a queer and trans student organization offering a wide variety of discussion groups, social events, advocacy opportunities, awareness campaigns, resources, and information. If you need someone to talk to, visit the centre during peer support hours for confidential peer support from trained volunteers.